Important Notice

These Terms and Conditions ("Terms") constitute a legally binding agreement between you (the "User" or "Player") and raya22 (the "Company", "We", "Us", "Our"). By registering an account, depositing funds, or placing any wager on the raya22 platform, you acknowledge that you have read, understood, and agree to comply with these Terms in their entirety. If you do not agree with any provision herein, you must immediately cease using the raya22 platform and close your account. Last updated: January 2026.

1. Definitions

For the purposes of these Terms and Conditions, the following definitions shall apply:

  • "raya22" or "the Platform" refers to the online betting and casino services operated by the Company, accessible at https://raya22.cam and associated mobile applications.
  • "User", "Player", "You", or "Your" refers to any individual who creates an account, accesses, or uses the raya22 platform.
  • "Account" refers to the personal betting account registered under the User's name on the raya22 platform.
  • "Bet" or "Wager" refers to any stake placed on a sports event, casino game, lottery draw, or other gambling product offered by raya22.
  • "Bonus" refers to any promotional credit, free bet, cashback, or other incentive offered by raya22 to Users, subject to specific terms and wagering requirements.
  • "KYC" (Know Your Customer) refers to the identity verification process requiring Users to submit government-issued identification, proof of address, and other documentation to verify their identity, age, and residency.
  • "Indonesian Rupiah" or "IDR" or "Rp" refers to the official currency of Indonesia, which is the primary currency accepted on the raya22 platform.

2. Eligibility and Legal Restrictions

2.1 Minimum Age Requirement

You must be at least 21 years of age to register an account, deposit funds, or place any wager on the raya22 platform. By creating an account, you confirm that you are 21 years of age or older. raya22 reserves the right to request proof of age at any time. Failure to provide valid age verification documentation when requested will result in immediate account suspension and forfeiture of all funds and winnings.

2.2 Residency and Jurisdiction

You must be a resident of Indonesia or a jurisdiction where online gambling is legally permitted. You are solely responsible for determining whether your use of the raya22 platform complies with the laws and regulations applicable in your place of residence. raya22 does not accept registrations from individuals located in jurisdictions where online gambling is prohibited by law. If you are unsure about the legal status of online gambling in your jurisdiction, you should seek independent legal advice before using the platform.

2.3 Single Account Policy

Each User is permitted to register and maintain only one (1) active account on the raya22 platform. Creating multiple accounts (also known as "duplicate accounts" or "multi-accounting") is strictly prohibited and constitutes grounds for immediate account closure, forfeiture of funds, and permanent ban from the platform. raya22 employs sophisticated fraud detection systems to identify duplicate accounts based on personal information, payment methods, IP addresses, device fingerprints, and behavioral patterns.

2.4 Excluded Persons

The following categories of persons are prohibited from using the raya22 platform:

  • Individuals under 21 years of age;
  • Residents of jurisdictions where online gambling is illegal;
  • Individuals who have self-excluded from gambling activities;
  • Employees, contractors, or family members of raya22 staff;
  • Individuals previously banned or excluded from raya22 for breach of terms;
  • Professional poker players or casino advantage players when prohibited by specific game rules;
  • Individuals acting on behalf of third parties or using accounts registered under another person's name.

3. Account Registration and Security

3.1 Registration Process

To register an account on raya22, you must provide accurate, current, and complete information including your full legal name (as it appears on your government-issued ID), date of birth, residential address, valid email address, and active mobile phone number. You must not use a false name, proxy email address, VPN or anonymizing service, or provide any misleading information during registration. raya22 reserves the right to verify the accuracy of all information provided and to request additional documentation at any time.

3.2 Account Verification (KYC)

All Users must complete identity verification (KYC) before making their first withdrawal. KYC documentation typically includes a clear photograph of your Indonesian National ID (KTP), a recent utility bill or bank statement showing your residential address, and a selfie photograph holding your ID next to your face. raya22 processes KYC submissions within 1-24 hours. Unverified accounts are subject to daily withdrawal limits of Rp 5,000,000; verified accounts have limits of up to Rp 50,000,000 per day. Failure to complete KYC when requested may result in account suspension and withdrawal restrictions.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account username, password, and any other security credentials. You must not share your account login details with any third party. You must immediately notify raya22 customer support if you suspect any unauthorized access to your account. raya22 is not liable for any losses resulting from unauthorized account access caused by your failure to maintain adequate security measures. We strongly recommend enabling two-factor authentication (2FA) and using a unique, strong password not shared with other online services.

3.4 Account Suspension and Closure

raya22 reserves the right to suspend or permanently close your account at any time, with or without notice, if we have reasonable grounds to believe you have breached these Terms, engaged in fraudulent activity, violated applicable laws, or abused promotional offers. Upon account closure, any remaining genuine funds (excluding bonus credits) will be returned to you via your verified withdrawal method, minus any applicable processing fees. Accounts closed due to fraud, abuse, or breach of terms may result in forfeiture of all funds and permanent ban from the platform.

4. Deposits and Withdrawals

4.1 Accepted Payment Methods

raya22 accepts deposits via the following Indonesian payment methods: BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. Minimum deposit amounts vary by payment method but are typically Rp 20,000 - Rp 50,000. Maximum deposit limits are set at Rp 500,000,000 per transaction for bank transfers and Rp 10,000,000 per transaction for e-wallets. All deposits are processed in Indonesian Rupiah (IDR).

4.2 Deposit Processing Times

Deposits via Indonesian bank transfers (BCA, BRI, BNI, Mandiri) are typically credited to your account within 1-3 minutes during business hours (Monday-Friday, 08:00-16:00 WIB). E-wallet deposits (OVO, DANA, GoPay, ShopeePay) are usually instant but may take up to 15 minutes during peak periods. Deposits made outside business hours or on weekends may experience slight delays depending on the issuing bank's clearing schedule. raya22 does not charge any deposit fees; however, your bank or e-wallet provider may impose their own transaction fees.

4.3 Withdrawal Procedures

To request a withdrawal, you must have completed KYC verification and have a minimum withdrawable balance of Rp 50,000. Withdrawals are processed to the same payment method used for your most recent deposit unless otherwise approved by raya22 customer support. You may request multiple withdrawals per day up to your daily limit (Rp 5,000,000 for unverified accounts; Rp 50,000,000 for verified accounts). Withdrawal requests are typically processed within 1-5 minutes for bank transfers and 5-15 minutes for e-wallets during business hours. Evening and weekend withdrawals may take up to 24 hours.

4.4 Withdrawal Fees and Limits

raya22 does not charge withdrawal fees for bank transfers to BCA, BRI, BNI, or Mandiri accounts. E-wallet withdrawals (OVO, DANA, GoPay, ShopeePay) incur a 1.5% processing fee. Maximum withdrawal amounts are Rp 500,000,000 per transaction for bank transfers and Rp 10,000,000 per transaction for e-wallets. VIP-tier players (Platinum, Diamond, Black Diamond) enjoy higher withdrawal limits and priority processing as outlined in the VIP program terms.

4.5 Anti-Money Laundering (AML) Compliance

raya22 is committed to preventing money laundering and terrorist financing. All deposits must be wagered at least one (1) time (100% turnover) before withdrawal is permitted. Accounts found to be using the platform solely for fund transfers without genuine betting activity will be flagged and may be subject to additional verification, extended withdrawal processing times, or permanent closure. Large or suspicious transactions may trigger enhanced due diligence procedures including source-of-funds verification.

5. Bonuses and Promotions

5.1 Bonus Eligibility

Bonuses and promotions offered by raya22 are subject to specific terms and wagering requirements, which are clearly stated in the promotion description. Unless otherwise specified, bonuses are available to verified accounts only and may be restricted to first-time depositors, specific deposit amounts, or certain game categories. raya22 reserves the right to exclude any User from bonus eligibility if we have reasonable grounds to believe the User is abusing promotional offers.

5.2 Wagering Requirements

All bonus funds are subject to wagering requirements (also known as "rollover" or "playthrough" requirements) before they can be converted to withdrawable cash. Typical wagering requirements range from 10x to 30x the bonus amount, depending on the promotion. For example, a Rp 100,000 bonus with a 20x wagering requirement must be wagered Rp 2,000,000 (20 × Rp 100,000) before withdrawal is permitted. Different games contribute differently toward wagering requirements: slots typically contribute 100%, live casino games 10-20%, and sports bets vary based on odds. Full contribution percentages are detailed in each promotion's terms.

5.3 Bonus Forfeiture

Requesting a withdrawal before completing wagering requirements will result in forfeiture of the bonus and all winnings derived from the bonus. Breaching bonus terms (e.g., betting above the maximum stake limit, playing restricted games, or engaging in bonus abuse strategies) will result in immediate bonus cancellation and potential account closure. raya22's decision regarding bonus disputes is final and binding.

5.4 Promotion Abuse

The following activities constitute bonus abuse and are strictly prohibited: creating multiple accounts to claim the same bonus multiple times; colluding with other players to manipulate bonus outcomes; employing low-risk betting strategies designed to guarantee bonus conversion (e.g., hedging opposite outcomes); exploiting technical errors or game malfunctions to gain unfair advantage; using automated bots or scripts to place bets. Bonus abuse will result in immediate account closure, forfeiture of all funds, and permanent ban from raya22.

6. Betting Rules and Game Conduct

6.1 General Betting Rules

All bets placed on raya22 are final and cannot be cancelled or modified once confirmed. In the event of a technical error, disconnection, or system malfunction, raya22 reserves the right to void affected bets and refund stakes. You are responsible for ensuring the accuracy of your bet selections before confirming any wager. raya22 is not liable for losses resulting from User error, misunderstanding of odds, or incorrect bet placement.

6.2 Sports Betting Rules

Sports betting settlements are based on official results as published by the relevant league, federation, or governing body. In the event of a postponed, abandoned, or cancelled match, bets are typically voided and stakes refunded unless the match is completed within 48 hours. Dead-heat rules apply for tied placings in racing markets. Live (in-play) betting odds are subject to rapid fluctuation; raya22 reserves the right to reject or limit bets placed during dangerous play or score-changing moments. Full sports betting rules for each sport are available in the raya22 Help Center.

6.3 Casino Game Rules

All casino games (slots, live dealer tables, virtual games) operate according to the game rules published by the software provider (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, etc.). raya22 publishes verified RTP (Return to Player) percentages for all slot games. Random Number Generators (RNGs) are independently tested and certified for fairness. Live dealer games are streamed from licensed studios with professional dealers operating under video surveillance. Malfunction voids all pays and plays; if a game malfunctions during a bonus round or free spins, the round will be completed after the issue is resolved.

6.4 Lottery (Togel) Rules

Togel (lottery) betting on raya22 covers international draws including Togel Singapore (SGP), Togel Hongkong (HK), Togel Sydney (SDY), and Togel Macau. Results are based on official draw outcomes published by the respective lottery operators. Bets must be placed before the published closing time for each draw; bets placed after the closing time will be rejected and refunded. 4D, 3D, 2D, Colok Bebas, Colok Jitu, Shio, and other bet types are settled according to the standard togel payout tables displayed on the platform. Minimum and maximum bet limits vary by market and bet type.

6.5 Sabung Ayam (Cockfighting) Rules

Sabung ayam (cockfighting) betting on raya22 features live-streamed matches from licensed arenas in the Philippines (S128), Thailand (SV388), and Cambodia (WPC). Bets are settled based on the official referee's decision. Meron vs Wala (red vs blue corner) is the primary bet type. BDD (Bet Depan Doel / first blood) bets are settled when the first blood is drawn. Draw/Sente outcomes occur when both roosters are disqualified or unable to continue. Technical stream interruptions do not void bets; matches will be resumed or results confirmed via official arena records.

7. Prohibited Activities

The following activities are strictly prohibited on the raya22 platform and may result in immediate account closure, forfeiture of funds, and legal action:

  • Creating multiple accounts or allowing others to use your account;
  • Using VPNs, proxies, or location-masking software to circumvent geographic restrictions;
  • Colluding with other players to manipulate outcomes or share information;
  • Using automated betting software, bots, or scripts;
  • Exploiting software bugs, glitches, or technical errors;
  • Engaging in fraudulent payment activities including chargebacks, stolen credit cards, or unauthorized bank accounts;
  • Money laundering or using the platform to transfer funds between parties;
  • Abusive behavior toward customer support staff or other players;
  • Reverse-engineering, decompiling, or attempting to hack the platform;
  • Posting, transmitting, or distributing harmful, offensive, or illegal content.

8. Limitation of Liability and Disclaimers

8.1 Service Availability

raya22 strives to maintain 99.9% platform uptime; however, we do not guarantee uninterrupted, error-free, or secure access at all times. The platform may be temporarily unavailable due to scheduled maintenance, technical upgrades, server issues, DDoS attacks, or circumstances beyond our reasonable control. raya22 is not liable for any losses, damages, or missed betting opportunities resulting from platform downtime, service interruptions, or technical malfunctions.

8.3 No Investment Advice

raya22 is a platform for entertainment and recreational gambling only. Nothing on the platform constitutes financial, investment, or professional advice. Past performance of betting strategies or game outcomes does not guarantee future results. Gambling involves risk of financial loss; you should only wager amounts you can afford to lose. raya22 encourages responsible gambling and provides tools for deposit limits, session limits, and self-exclusion.

8.4 Third-Party Content

raya22 provides access to games, odds, and content supplied by third-party software providers (Pragmatic Play, Evolution Gaming, NetEt, Microgaming, Spribe, Pocket Games Soft, etc.). We are not responsible for the accuracy, fairness, or performance of third-party content. Game rules, RTP rates, and payout structures are determined by the respective software providers and displayed on the platform for transparency. Disputes regarding game outcomes or software behavior should be directed to raya22 customer support, who will liaise with the provider if necessary.

8.5 Maximum Liability Cap

In no event shall raya22's total liability to you for all damages, losses, and causes of action (whether in contract, tort, negligence, or otherwise) exceed the total amount deposited into your account during the six (6) months immediately preceding the event giving rise to the claim. This limitation applies to the fullest extent permitted by Indonesian law.

9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Indonesia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Jakarta, Indonesia, unless otherwise prohibited by applicable consumer protection laws.

9.2 Dispute Resolution Process

In the event of a dispute between you and raya22, you agree to first contact our customer support team via live chat or email at [email protected] to seek an amicable resolution. Most disputes can be resolved quickly through direct communication. If the dispute cannot be resolved within 14 days, either party may escalate the matter to formal mediation or, if necessary, legal proceedings in accordance with Indonesian law.

9.3 Final Authority

raya22 reserves the right to make the final decision on all matters relating to bet settlements, bonus disputes, account closures, and interpretation of these Terms. Our decisions are made in good faith based on available evidence and platform records. While we strive for fairness in all situations, we retain ultimate authority over operational matters to protect the integrity of the platform and the interests of all users.

10. Contact Information and Amendments

10.1 Contact Details

For questions, concerns, or assistance regarding these Terms and Conditions, please contact raya22 customer support via the following channels:

  • Email: [email protected]
  • Live Chat: Available 24/7 on the raya22 platform
  • WhatsApp: Contact number displayed after login
  • In-App Messaging: Via your account dashboard

Our customer support team operates 24 hours a day, 7 days a week, including Indonesian public holidays, with native Indonesian-speaking agents ready to assist you.

10.2 Amendments to Terms

raya22 reserves the right to modify, update, or replace these Terms and Conditions at any time without prior notice. Material changes will be communicated via email, platform notification, or prominent notice on the website. Your continued use of the raya22 platform after any changes to these Terms constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates. The "Last Updated" date at the top of this document indicates when the most recent changes were made.

10.3 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.

10.4 Entire Agreement

These Terms and Conditions, together with the raya22 Privacy Policy, Responsible Gaming Policy, and Bonus Terms, constitute the entire agreement between you and raya22 regarding your use of the platform. They supersede all prior or contemporaneous agreements, understandings, representations, or communications (whether written or oral) relating to the subject matter herein.

Acceptance of Terms

By continuing to use the raya22 platform, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the platform and contact customer support to close your account. Thank you for choosing raya22 — we are committed to providing a safe, fair, and enjoyable betting experience for all Indonesian players.

Have Questions About Our Terms?

Our customer support team is available 24/7 to clarify any aspect of these terms and conditions.